privacy policy
Laser Tag Leisure Group is committed to safeguarding your privacy, so if you’ve trusted us with your personal information we promise to treat it respectfully and in accordance with the General Data Protection Regulation (GDPR). The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union.
We promise to only use your personal information (provided by you at the point of booking your game) to process your payment, make your booking and keep you up to date with relevant offers via email - but only if you opt in to receive these updates.
Who ‘We’ Are:
When we say ‘we’, we mean ‘Laser Tag Leisure Group’ who is the ‘data controller’ for the information in this overview. This means that we are responsible for deciding how we use customer information.
The ‘Laser Tag Leisure Group’ is made up of the following registered companies: Laser Tag Leisure Limited, Laserquest Swindon Limited, Laser Quest (Blackpool) Limited.
The Information We Collect:
We only collect information from customers that is essential for securing a booking, no more and no less.
Including:
How We Use That Information:
We will use this information to do the following:
We’ll only use customer information where we are allowed to by law e.g. carrying out an agreement we have with the customer, fulfilling a legal obligation, because we have a legitimate business interest or where the customer agrees to it.
We don't rent or trade email lists with other organisations and businesses.
Laser Tag Leisure Group customers may request to see copies of the data we hold or request that we delete their data by contacting Steve Goddard at [email protected]
Cookie Policy:
By using our websites you are consenting to the use of cookies. We use cookies to help enhance our customer’s experience by recognising your device on return visits and tailoring content for unique users. We do not sell cookie – collected information to any third party or external promoters.
Google Analytics:
When someone visits any or our websites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Wi-Fi Policy:
When you use on site Wi-Fi at any or our venues we may collect data about:
Photography After Your Game:
We often post photos of our players after their game. If you prefer not to have your photo shared on social media then please let a member of the team know.
We promise to only use your personal information (provided by you at the point of booking your game) to process your payment, make your booking and keep you up to date with relevant offers via email - but only if you opt in to receive these updates.
Who ‘We’ Are:
When we say ‘we’, we mean ‘Laser Tag Leisure Group’ who is the ‘data controller’ for the information in this overview. This means that we are responsible for deciding how we use customer information.
The ‘Laser Tag Leisure Group’ is made up of the following registered companies: Laser Tag Leisure Limited, Laserquest Swindon Limited, Laser Quest (Blackpool) Limited.
The Information We Collect:
We only collect information from customers that is essential for securing a booking, no more and no less.
Including:
- your name(s), address, one contact telephone number, one email address and date of birth
- we use a third party payment system (World Pay or Sage) to process payment securely and independently
- game bookings made via our website, by telephone and in person are processed using our booking system ‘bookmyparty.co.uk’
How We Use That Information:
We will use this information to do the following:
- secure booking for chosen date and time
- to improve our products and services
- to understand how customers uses our products and services
- to offer customers other products and services that may benefit them, as long as they provide consent
We’ll only use customer information where we are allowed to by law e.g. carrying out an agreement we have with the customer, fulfilling a legal obligation, because we have a legitimate business interest or where the customer agrees to it.
We don't rent or trade email lists with other organisations and businesses.
Laser Tag Leisure Group customers may request to see copies of the data we hold or request that we delete their data by contacting Steve Goddard at [email protected]
Cookie Policy:
By using our websites you are consenting to the use of cookies. We use cookies to help enhance our customer’s experience by recognising your device on return visits and tailoring content for unique users. We do not sell cookie – collected information to any third party or external promoters.
Google Analytics:
When someone visits any or our websites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Wi-Fi Policy:
When you use on site Wi-Fi at any or our venues we may collect data about:
- your device;
- the volume of data which you use;
- the websites and applications which you access; and
- your usage by access time, frequency and location
Photography After Your Game:
We often post photos of our players after their game. If you prefer not to have your photo shared on social media then please let a member of the team know.